Testimonials From Our Happy Clients

Hi Natasha, we have had a fabulous time in Botswana at both Splash and Lebala camps.  We were so lucky at both places seeing male and female leopards and cheetahs, a pride of 19 lions, a journey of 14 giraffes, hippos, multiple antelopes, honey badgers and a pangolin 👏😊!!! The staff was phenomenal. It has truly been marvelous. Thanks again for everything that you have done. We will never forget this experience.
– Luba and Cam –

My wife and I have been with Pulse Africa 3 times before (last time February 2017 organised by Melanie Lowe) and absolutely delighted with the service and attention we received.
– Douglas –

Fantastic, many thanks to you and the Pulse team for making our tour a memorable one!
– Beyers Nel, COO Harmony Gold Mine –
Spain, 2018

Hi Natasha, so the trip was THE dream one as hoped for especially the wonderful Luangwa Valley. ALL logistics went extremely smoothly. Thank you for all your efforts with putting this trip together. Again much appreciate your efforts with this trip. Best regards,
– Barbara –

Dear Sandi, my parents loved it, everything! Thank you for giving them such an amazing time!
– Sabine –

I just wanted to drop you a line to tell you that we had a great holiday in Kenya. Luckily we did not face any corona issues and the 10 days passed smoothly. We are back in Switzerland now, facing cold and grim days (inside) in the middle of this stubborn pandemic. We were smart in going away, especially in choosing Africa where we were able to be outside, enjoy warm temperatures, forget somewhat about the virus and breathe nature/bush. Anyways, thank you (and Amanda as well) for helping us organize this last minute trip. It was excellent. Kind regards,
– Micaela (& Gonzalo) –

Sublime trip – thanks
– Stuart Septla –
USA, 2019

We decided to ask Pulse Africa to organize our holiday to South Africa over Christmas and New Year and were delighted with every aspect of the trip they put together for us. We felt that they really listened to us when we were explaining what sort of things we wanted to see and do on our trip and they came up with the most amazing experiences and places to stay that without their detailed knowledge we would never have had a hope of finding. What particularly impressed us was their advice to see South Africa on the ground rather than fly everywhere. This gave us the opportunity to really see this beautiful country for what it is. We found that using Pulse Africa saved us a huge amount of time in planning our trip and in fact saved us money too as they were no more expensive than had we booked everything direct ourselves. There is quite simply no benefit from booking a trip like this oneself as Pulse Africa’s experience and detailed knowledge of all our destinations was vital. I have heard that they do not book or recommend any hotel, lodge, camp etc if they have not visited it personally.
Thank you, Pulse Africa and your amazing team, next time Tanzania where you will be busy again!
– Stuart –

Hi Melanie, the whole trip was great. We were lucky to see 5 different leopards including a grandma, her daughter and the baby cub. Overall fabulous experience. I particularly like that you were always quick to respond to emails and answer all my questions in planning.
– Delyse –

Pulse Africa achieved a properly thought out and efficiently organised holiday for two people who know Africa well. What they promised they delivered including an intense knowledge of Kenya which goes way beyond the usual tourist’s expectations.
– Anonymous –

Thank you Nicci for your professionalism and tireless background work to make these trips a success. Doubt may people understand or appreciate what it takes……
– Niel McCoy, Sandvik Mining and Rock Solutions –
South Africa, 2021

Hi Sandie, Cindy & I have finally resumed our normal sleep pattern after our amazing week in Kenya. My mother taught me to “always give someone their due when they earned it”. I believe that you definitely earned yours. From the minute that we stepped off the Qatar plane in Nairobi everything went like clockwork. No hitches. No glitches. Your selection of Deluxe 5 star hotels & lodges was spot on. Safari salama.
– Jerry –

Thank you, Sandy! This has been the best trip we have ever taken. All of your advice was sound. Londolozi was magical and luxurious. San camp was exotic and restful. Baines camp is beautiful even without the Delta flooded, and I can imagine how exquisite it would be when the delta is full. We are already dreaming about when we can return to Africa and will definitely reach out to you when we are ready to book again. Thank you so much for your expert guidance, patience with my many emails, and beautiful gifts for our family. You were instrumental in making this dream experience come true. With gratitude,
– Erica –

Just a small note but a big thank you for arranging our first trip to Africa. Everything was perfect! Everything laid out in our ‘bible’ (the note book you provided on arrival) was followed without a hitch. It was so helpful to know in detail what to expect every step of the way. All of the accommodations and lodges you recommended did not disappoint. Our Cape Town guide (Gideon) was pleasant, professional and most of all… informative on all things South Africa. We were able to enjoy the many unique sites Cape Town had to offer. We were able to see and learn about the Big5, and more. The only negative thing is….our trip had to end.
Our appreciation for making this such a memorable trip for us,
Inge and Can N

Hi Natasha, we truly have nothing but praise for all aspects of the trip details. Loved every minute of it. Thank you again and I will not hesitate to recommend Pulse Africa in the future.
– Luba –

Hi Melanie, it was a great trip thank you for organising everything all went seamlessly. Best regards,
– Peter –

Hi Sandi, we were really happy of our honeymoon from the first to the last day… Then, first of all, we would like to thank you for the perfect organization, your time preparing and fine tuning every step especially as we were not the easiest client.
– Nathaniel –

Couldn’t have asked for a better experience for our first African trip. We selected Pulse Africa as they were already highly recommended in an East African face book group that I am a member of and couldn’t have had a better experience planning the trip with them. In particular, our travel agent Melanie Lowe, was meticulous in coordinating and planning the trip. She worked with us on our itinerary and budget and came up with excellent accommodation suggestions to choose from for all the places we stayed at. She also put together suggested trips for our visit in Cape Town. While on vacation, we had to reach them during out of office hours and someone was readily available when we called. Our trip involved four internal flights and four different locations, so it was complex and it made much more sense to book the trip through an experienced agent. Would highly recommend Pulse Africa and use them again for any other African trips.
– D.Desouza –

Hi Melanie, I think we’ve all finally recovered and are back to our regular routines (unfortunately). In short, the trip was fabulous, the accommodations were great and the people were wonderful. We can’t thank you enough for putting this trip together and taking care of every detail along the way.  It has been a pleasure working with you and I will recommend Pulse Africa to anyone considering a trip to Africa in the future. Best regards,
– Steve –

Thanks everyone. What a huge, huge vibe! Nicci you guys absolutely crushed it.
– Lucy –
Vietnam, 2019

The trip was amazing 🙂 We had an amazing time and so much more than what we had hoped. It was a difficult transition back. Thank you for the organization, we will forever remember our honey moon 🙂
– Yves –

We had a fabulous holiday!! It was truly amazing , with many, many wonderful memories. An unforgettable African adventure. We loved moving around to 4 different camps , as each place had something different to offer. We enjoyed the mix – of lodges and camps. The staff at most of the camps were really lovely. We also thought that the hot air balloon ride was incredible, and well worth the money! We really did have an incredible time. Thanks again Sandi for putting together a wonderful holiday – one to remember.
– Jules –

Hi Melanie, minus my misadventure with my camera, I had a wonderful time in Africa. Everything went smoothly and as planned. I want to thank you for all your work in preparing this trip of a lifetime for me. I truly felt like you went above and beyond in replying to all my queries so quickly, especially given the time difference. I felt well supported before and throughout my trip. I would (and have already) recommended you to anyone looking to plan a trip. Hope to deal with you again in the future. Once I replenish my vacations funds!
– Mel –

It has been very busy for me since getting back from Chile, but WOW – what an awesome trip it was. There is not a thing that I can fault with the arrangements and thank you very much for a job very well done – it was such a treat.
– Willem Odendaal, President, Association of Mine Resident Engineers –
Chile, 2017

Travel in the Time of Covid: who knew it could be so simple? A very special African tour operator, Pulse Africa took care of all the fine print for a memorable family trip to the Zambezi Valley in Zimbabwe. It was a drama in three acts, a bush camp on the lower Zambezi in Mana Pools National Park, a luxury houseboat on Lake Kariba where the river is famously backed up by Kariba dam into the manmade lake in the world, and finally a shoreline bush camp next to Matusadona National Park. Every step was fully organised, costed, confirmed and checked by the experts at Pulse. Covid threw up challenges but they met them all. Highly recommended.
– Tim Butcher –

I am a lazy traveller and Pulse Africa did everything for me: flights, cars , insurance , accommodation, maps and what to do and see. Seamless travelling to and from South Africa to Namibia. Wonderful places to stay, incredible experiences and really well thought itinerary.
– Pippa –

Nicci thanks for the faultless organising of all the arrangements – I was last overseas in 1993 so was a bit apprehensive going on this tour. All the hard world was done for me so found it a breeze at the end of the day Thanks again
– Ian Palmer, MacClean Engineering –
Sweden, 2017

Once again you have created a dream holiday for us and it has been amazing. Thank you once again and we look forward to booking with you in future.
– Katy –

My wife and I have travelled a fair amount, sometimes on a budget and sometimes a little more luxurious. For our 50th Anniversary we wanted to make our first ever trip to Africa extra special. We asked experienced Africa travelers for travel agent recommendations and ended up going with Pulse Africa. They gave us a trip more special than we ever could have imagined!

Our travel agent, Melanie Lamont, put together a spectacular trip! We wouldn’t have changed a thing. We spent three weeks, starting in Johannesburg, then to Cape Town, then to three remote lodges in Victoria Falls, the Timbavati Private Reserve and the Sabi Sands Private Reserve. The sequence and timing of the destinations was perfect for getting a good feel for South Africa from its’ history to the current day. Every tour was comfortable and every guide was cheerful, informative and totally enjoyable. The hotels/lodges were all unique and wonderful. We left every one wishing we could stay longer.

Without exception, the service everywhere was exceptional and each of the lodges went out of their way to give us a special treat in recognition of our Anniversary.

We started planning this over two years ago, having to postpone it for a year due to COVID. From the beginning and through the rescheduling, updates and quick responses to our questions, Melanie was fabulous. She was upbeat and cheerful while working through the difficulties and uncertainties of the severe COVID lockdown in South Africa. The Pulse website and Melanie’s informative mailings gave us all the information we needed to make this an easy trip. All transfers were flawless, she reconfirmed our flights and had boarding passes for us each day we flew, and Pulse provided an App for our phone with all the important itinerary details. Pulse Africa and Melanie have been the best travel agency and agent that we have ever delt with.

Sandi Elkington was very helpful and organized an amazing trip for us. We asked her to stay within a certain budget and she worked hard to help us make this trip possible. We highly recommend their services at Pulse Africa. Our overall itinerary was accurate and efficient.
– Rhonda –

You are good! Love your follow up and passion. It’s contagious. The trip was excellent and certainly has changed our view of Uganda. Overall you hit the right notes and as a result both of very happy.
– Rob –

I always use Pulse Africa (I’m London based) whenever I plan a Safari in Africa. I’ve never been disappointed and Sandy and her team had planned trips for us to Kenya, Botswana and South Africa in the past.
It was our first trip in a while in Africa and we needed expert advise on Namibia. Natasha organised our trip and she did an amazing job! After a call to understand what we were looking for, she put together the itinerary including some of her suggestions that proved to be spot on. The trip was super well organized, recommendations from Natasha were superb and despite the stress of the Covid-19 crisis happening at the same time, we had such a wonderful experience.
Natasha was of immense help when we unfortunately had to cut short our trip because of the Coronavirus outbreak. She helped us every step of the way until the very last moment. I can’t thank Natasha enough for all her help and guidance during this trip.
I strongly recommend using Pulse Africa for tailor-made tour in Africa. It’s an amazing team with great knowledge of the continent and will provide a top-notch service.
Laurent

Dear Melanie, organisation and logistics from your side was excellent.  All meetings, drivers, documentations, planes were on time and everything worked smoothly. Everyone was unfailingly polite and helpful. All in all a wonderful time in both main destinations and we felt very refreshed from the break. Thank you for taking the time to think about what was some new ideas for us this time around.  We were not disappointed and as I said to you the attention you and your colleagues pay to the client is one reason why we will continue to return to Pulse Africa. With best wishes,
– Douglas and Ann –

I have booked quite a few trips with Pulse Africa and am already getting them to work on my next safari! Our last trip was to Zambia in October 2021 and everything was perfectly organized. I was a little anxious about traveling after being stuck at home for a year and a half and trying to navigate all the testing requirements and other logistics. Pulse Africa had everything sorted for us or provided clear instructions on how to get things done that we needed to organize directly. They have great attention to detail and go out of their way to provide a wonderful experience!
– Squid Gallery –

What a trip! What a special group! What an adventure! I have met some awesome people and thankful to have been part of this journey. To Nicci – superb management!
– David Rice, Redefine –
Rwanda Gorilla Trekking, 2017

Many thanks to you first for taking care of making this trip so wonderful from the beginning and choosing the right people to make it happen. I know when I schedule again I will contact Pulse Africa and you Sandi to interpret the experience I am after. The very best to you,
– Maria –

Hi Natasha, We would like to thank you for a most amazing trip.  You said you would take good care of us and I think you exceeded!  All the little touches were fantastic.  The gorilla trek was amazing.  We only trekked for 1/2 hour before we found our family!  We also witnessed the silverback charging us because one of his babies startled him.  He was snarling with teeth bared!!! Loved every minute of it. Thank you again for all of your hard work and expertise.
– Cam and Luba –

Thank you to everyone who made this trip possible. The generosity of the company is sincerely appreciated. Thank you Nicci for your organisation and making sure all the details were taken care of.
– Brian –
UAE, 2018

I would like to say a big thank you for the wonderful organisation of our trip to Kenya.  It really was a long-awaited holiday but certainly worth the wait. Sandi, we had a most wonderful and beautiful time in Kenya and I know it will be a trip that we’ll all remember.  What a privilege to be able to visit this magnificent part of the world. Thank you again for your great input – we loved every single moment. With best wishes,
– Nicolette and family –

Hi Natasha. THANK YOU again for all you have done to help us plan and orchestrate this wonderful adventure.  We appreciate how important it is to have a GREAT travel agent like you within South Africa, especially when questions or problems come up (like our flat tire).
– Greg and Silvia –

Hi Sandi.  First of all, we had a wonderful trip.  It exceeded our expectations. Many wonderful memories created. Great, great trip. Thank you for pulling it all together. Two satisfied customers.
– Lee & Tammy –

In a nutshell we had a fantastic holiday from start to finish. I have so many photos I don’t know which to use as my new screen saver. For first time safari clientele we couldn’t have had a better experience. I really liked Botswana and hopefully we will return some day. Thank you for all your help and thank you to all your support colleagues who made our vacation so spectacular.
– Maureen & Allen –

Hello Melanie, we arrived back home tired but exhilarated from our adventure. Everything was near perfect.  I say “near” only because perfection is something to strive for but never actually achieve. We loved all the accommodations and the transfers and flights were on time. All the game sightings were at all the camps were great.  The elephant interactions at Stanley’s were wonderful. While we were very happy with all the camps and guides, we particularly enjoyed Nottens. I will not hesitate to recommend your services to anyone thinking of visiting your country.  And I will certainly contact you should we plan on visiting again. Thanks for all your help.
– Ralph –

Hello Natasha, the trip was wonderful! I don’t know how to tell you how happy we were to see the other side of the world. Africa will definitely a destination that we will come back many times in the future. Thank you very much for help organizing the trip. It’s truly quite an unforgettable experience! Best regards,
– Trang & Quoc –